At isb7 we handle your personal information with care. This page explains exactly what we collect, why we collect it, how it is stored, and what rights you have as a player in Pakistan.
Privacy policies have a reputation for being unreadable walls of legal text that nobody actually gets through. At isb7, we think that is a problem. When you sign up and play on our platform, you share real personal information with us — your name, your CNIC details, your mobile number, and your payment details. You deserve to know clearly what happens to that information.
This Privacy Policy explains how isb7 collects your personal data, what we use it for, who we might share it with (and who we definitely do not share it with), how long we keep it, and what rights you have to access, correct, or delete it. We have written it to be straightforward so that a regular player in Lahore, Karachi, or Quetta can read it and come away with a clear picture of how isb7 handles their information.
By registering on isb7, you agree to the practices described in this policy. If anything here is unclear, our support team is available 24/7 and will answer data privacy questions directly — not redirect you back to this page.
When you use isb7, we collect personal data in several ways — some you provide directly, some is generated automatically by your use of the platform. Here is a full breakdown:
We do not collect data that we do not need for a specific, defined purpose. We do not ask for information about your employment, income, or assets unless a regulatory requirement makes it necessary in a specific situation. Where we do need to ask for additional information — for example, for a large jackpot withdrawal — we will explain why at the time of asking.
Every piece of data isb7 collects has a specific, legitimate purpose. We do not collect information speculatively or because it might be useful someday. Here is why we need each category:
| Data Category | Why isb7 Needs It | Legal Basis |
|---|---|---|
| Registration details | To create and manage your account on isb7 | Contract performance |
| Identity documents | Age verification and anti-money-laundering (KYC) checks | Legal obligation |
| Payment information | Processing deposits and withdrawals in PKR | Contract performance |
| Transaction history | Account statements, dispute resolution, fraud detection | Legitimate interest / Legal obligation |
| Device & technical data | Security monitoring, fraud detection, platform optimisation | Legitimate interest |
| Communication data | Resolving support queries, quality assurance, complaint handling | Contract performance / Legitimate interest |
| Behavioural / play data | Responsible gaming monitoring, personalised VIP offers | Legitimate interest / Consent |
We do not use your data for automated decision-making that has a significant legal or similar effect on you without human review. For example, if our system flags your account for unusual activity, a human member of the isb7 compliance team reviews the flag before any action is taken against your account.
isb7 does not sell your personal data. Full stop. We do not pass your name, contact details, payment information, or any other personal data to third parties for their marketing purposes. The only organisations that receive your data are those directly necessary to operate the isb7 service:
All third-party service providers used by isb7 are contractually bound to handle your data only for the purpose for which it was shared and to apply appropriate security measures. We do not work with providers that we have reason to believe mishandle personal data.
isb7 retains your data only as long as necessary for the purpose it was collected, or as required by applicable legal or regulatory obligations. Retention periods by data type:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Regulatory and legal compliance |
| Identity verification documents | 5 years after account closure | Anti-money-laundering regulations |
| Transaction records | 5 years from each transaction date | Financial record-keeping requirements |
| Support communication logs | 3 years | Dispute resolution and quality assurance |
| Technical / device data | 12 months | Security monitoring and fraud detection |
| Marketing preferences | Until you opt out or close your account | Consent-based communication |
| Self-exclusion records | Indefinite (responsible gaming requirement) | Prevents re-registration during exclusion period |
When data reaches the end of its retention period, it is securely deleted or anonymised. Anonymised data — from which you cannot be identified — may be retained indefinitely for aggregate platform analytics.
Data security at isb7 is not an afterthought — it is built into how the platform works at every layer. The security measures we have in place include:
No online platform can guarantee 100% security against all possible threats — that would not be honest. What isb7 can commit to is that we take reasonable and proportionate measures to protect your data and that we respond promptly to any security incident that affects player information. In the event of a significant data breach, we will notify affected players and relevant authorities as required.
isb7 uses cookies and similar technologies to make the platform work properly, improve your experience, and keep your account session secure. Here is a breakdown of what we use and why:
You can manage cookie preferences through your browser settings. Blocking all cookies will affect platform functionality — specifically, you will be unable to stay logged in between pages. Most modern browsers allow you to block third-party cookies while allowing first-party (isb7) cookies, which is the setting that causes least disruption while maximising your control.
Payment security receives special attention at isb7 because it directly involves your money. When you make a deposit or request a withdrawal on isb7, the following protections apply:
If you suspect that your isb7 account has been accessed without your permission and a transaction has occurred, contact isb7 support immediately. We can lock your account within minutes and initiate a transaction investigation. Acting quickly significantly improves the chances of a successful resolution.
As an isb7 player, you have the following rights regarding your personal data. You can exercise any of these rights by contacting isb7 support — most requests are handled within 5 business days.
isb7 may send you marketing communications — promotional emails, SMS notifications about bonuses, and in-platform notifications about jackpots and tournaments — if you have consented to receive them. You are not required to consent to marketing as a condition of using isb7.
You can opt out of marketing communications at any time:
Opting out of marketing does not affect service-related communications — isb7 will still send you account statements, security alerts, withdrawal confirmations, and other transactional messages that are necessary for managing your account. These cannot be opted out of as they are part of the service agreement.
Some of the service providers that isb7 works with may process data in countries outside Pakistan. Where this occurs, we ensure that appropriate safeguards are in place before any data transfer takes place. These safeguards include contractual data processing agreements that require the receiving party to apply security standards equivalent to those described in this policy.
Examples of where international data processing may occur include cloud infrastructure providers (who may host servers in multiple regions for redundancy and performance), and game software providers whose technical systems may process anonymised session data on servers in their home country. In all such cases, personally identifiable information is either not transmitted or is protected by contractual safeguards.
isb7 does not transfer player data to jurisdictions that have no data protection framework in place without ensuring that contractual protections bridge the gap. If you have concerns about a specific data transfer, contact isb7 support for details about the safeguards applicable to your situation.
isb7 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a player is under 18, we will close their account immediately, delete their personal data (except to the extent required to process any refund and maintain records of the underage access for regulatory purposes), and return any deposited funds net of wagers placed.
If you are a parent or guardian and believe that your child has registered on isb7 or accessed the platform, please contact isb7 support immediately. We take these reports seriously and will investigate and act within 24 hours of receiving a report. We may ask you to provide basic information to help us identify the account in question.
isb7 uses date-of-birth checks at registration and identity verification processes that include age confirmation. These are not foolproof, which is why we also rely on reports from parents, guardians, and the public to help us enforce the 18+ requirement.
isb7 reviews this Privacy Policy regularly and may update it to reflect changes in how we operate, changes to applicable law, or changes to the services we offer. When we make material changes — changes that meaningfully affect how we use your data — we will notify you by email or through an in-platform notification at least 14 days before the changes take effect.
The "Last updated" date at the top of this page shows when the most recent change was made. If you continue to use isb7 after a policy update takes effect, you are considered to have accepted the updated terms. If you do not agree with an update, you can close your account before the effective date — contact isb7 support to arrange this and we will ensure your balance is returned in full.
Minor updates — such as clarifications to existing language, corrections of typographical errors, or updates to reflect changes in contact information — may be made without prior notice. We will still update the date at the top of the page when any change is made.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how isb7 handles your personal information, please contact us through the following channels:
Privacy-specific queries are handled by the isb7 data team, which is separate from the general support team. When you contact us about a privacy matter, please mention "privacy query" or "data request" in your message so we can route it to the right team immediately.
We aim to respond to all privacy queries within 5 business days and to resolve straightforward requests within that same period. Complex requests — such as full data exports or contested erasure decisions — may take up to 30 days, and we will keep you updated throughout.
Privacy at isb7 is not just policy language — these are actual technical and operational choices we have made to protect Pakistani players
Every connection to isb7 is encrypted using SSL/TLS. Your login, your deposit, your chat with support — all of it travels over an encrypted connection. The padlock in your browser is always active on isb7.
isb7 never stores your full Visa or Mastercard number. All card processing goes through PCI-DSS certified gateways that return only a token to isb7. Even if someone accessed isb7's database, they would not find usable card numbers.
isb7 does not sell player data to advertisers, data brokers, or any third party for marketing purposes. The only entities that receive your data are those directly necessary to run your account and process your payments.
Within isb7, access to player personal data is restricted to staff who genuinely need it. All data access is logged. This means a games developer at isb7 does not have access to your payment history — only the people whose job requires it do.
The rights described in this policy — access, correction, deletion, portability — are real and exercisable. Contact isb7 support, make your request, and we will fulfil it within the timeframes stated. No runaround, no forms that go nowhere.
Every marketing email from isb7 has a working unsubscribe link. Your notification preferences in-app apply immediately. If you do not want to hear about promotions, one click is all it takes — and it will not affect your ability to play or withdraw.
Register your free account today. Deposit in PKR via Easypaisa or JazzCash, and play 300+ games with the confidence that your data is handled the way it should be.
18+ · Play Responsibly · Responsible Gaming