18+ Only. Gambling is entertainment — not a way to earn money. If gambling is affecting your life, help is available. Use isb7's free tools to stay in control.

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Responsible Gaming – Play Smart with isb7

At isb7, we want gaming to stay fun. This page covers every tool, resource, and step you can take to keep your play within healthy limits — whether you are just being cautious or genuinely need help right now.

Your wellbeing comes before your bets. Always.
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isb7 Takes Responsible Gaming Seriously — Not Just on Paper

Most gaming platforms have a responsible gaming page because they are required to. At isb7, we built ours because we believe it is the right thing to do. The people who play on our platform are real people — in Karachi, in Lahore, in Islamabad, in hundreds of cities across Pakistan — and we know that gambling can become a problem for some of them. That is not a disclaimer we add to protect ourselves; it is a reality we plan around.

Responsible gaming at isb7 means giving every player the tools, the information, and the direct access to help that they need to make informed decisions about their play. It means training our support team to notice warning signs and respond with care. It means building deposit limits, loss limits, and self-exclusion into the core of the platform — not hiding them in settings menus nobody opens.

If you are reading this page because you are worried about yourself or someone you care about, please keep reading. If you are reading it because you want to set up some sensible limits before things become an issue, that is exactly the right instinct — and we will walk you through exactly how to do it at isb7.

Gambling should be entertainment. When it stops being that for you — when it starts affecting your sleep, your finances, your relationships, or your mood — that is when it is time to use the tools on this page or to speak to someone. There is no shame in either.

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A Word from the isb7 Team

We have a full-time team member dedicated solely to responsible gaming. That is not a job title on a corporate chart — it is a real person who reviews our responsible gaming tools every month, trains support staff, and personally looks at escalated cases where a player may need help.

If you want to talk to someone directly about your play at isb7, contact our support team and ask to speak to the responsible gaming team. We will respond — not with a script, but with genuine attention to your situation.

"We measure success by whether our players come back because they enjoy it — not because they cannot stop."

Responsible Gaming Tools Available at isb7

All of these tools are available to every registered player — no approval needed, no waiting period, accessible directly from your account settings at isb7

Deposit Limits

Set a cap on how much you can deposit into your isb7 account in a day, a week, or a month. Once set, your limit takes effect immediately. You can reduce your limit at any time — an increase takes 7 days to come into effect, giving you time to reconsider.

Immediate effect

Loss Limits

Set the maximum amount you are willing to lose in a given period. Once your loss limit is reached, you will be unable to place further bets until the period resets. This is one of the most effective tools for keeping gambling within a pre-decided budget at isb7.

Immediate effect

Session Time Limits

Set a maximum play session duration. When your session time is up, isb7 will prompt you to take a break. You can also set reality check reminders — periodic pop-ups showing how long you have been playing and your current session result.

Customisable

Cool-Off Period

If you feel like you need a short break from isb7, activate a cool-off period from your account settings. You can set periods of 24 hours, 48 hours, or 7 days. During a cool-off, your account is paused — you cannot deposit or play, but your funds remain safe.

Funds protected

Self-Exclusion

Self-exclusion is isb7's strongest responsible gaming tool. You can exclude yourself for 6 months, 1 year, 3 years, or permanently. Once active, it cannot be reversed during the exclusion period. Your balance at the time of exclusion will be returned to your payment method.

Cannot be reversed

Direct Support Access

If you contact isb7 support and mention difficulty with gambling — in any words — our team is trained to recognise it and connect you with responsible gaming resources or the responsible gaming team directly. 24/7, no script, no judgment.

24/7 available

How to Set Up Your Limits on isb7

It takes less than two minutes to set up deposit and loss limits at isb7. Here is exactly how to do it:

1
Log in to Your isb7 Account

Open the isb7 platform on your phone or browser and log in. You need to be logged in to access your account settings — limits cannot be set from the registration page.

2
Go to Account Settings

Tap the account icon in the top right corner. Select "Account Settings" from the dropdown menu. On mobile, this is the person icon at the bottom right of the screen.

3
Select "Responsible Gaming"

In the left-hand menu of your account settings, you will see a "Responsible Gaming" option. This is where all limits, cool-off periods, and self-exclusion are managed on isb7.

4
Choose Your Limit Type and Amount

Select the type of limit you want — deposit, loss, or session time. Enter the amount or duration. Review the summary screen that shows you exactly what the limit means in practice.

5
Confirm and It Applies Immediately

Tap confirm. Your limit applies to your account instantly. You will receive a confirmation message on screen and via email or SMS. You can view your active limits at any time from the same section of your account settings at isb7.

Need help setting limits? If you are having trouble finding the settings or want help deciding what limits are right for you, contact isb7 support via live chat. Our team will walk you through it — this is one of the most common things our support team helps with.

Summary of Available Limits at isb7

All limits below are available in your account settings. All reduction requests take effect immediately. Increases require a 7-day cooling period.

Limit TypeAvailable PeriodsTakes EffectReversible?
Deposit LimitDaily / Weekly / MonthlyImmediatelyReduction: instant
Increase: 7 days
Loss LimitDaily / Weekly / MonthlyImmediatelyReduction: instant
Increase: 7 days
Session Time Limit30 min / 1hr / 2hr / CustomImmediatelyYes, anytime
Reality Check15 min / 30 min / 60 minImmediatelyYes, anytime
Cool-Off Period24hr / 48hr / 7 daysImmediatelyNo — must expire
Self-Exclusion6m / 1yr / 3yr / PermanentImmediatelyNo — cannot be reversed
About Self-Exclusion at isb7

Self-exclusion is the most serious responsible gaming tool available. When you self-exclude on isb7:

  • Your account is closed immediately — you cannot log in or play
  • Any real-money balance is returned to your last payment method
  • You are removed from all isb7 marketing communications
  • You cannot re-register during the exclusion period
  • isb7 keeps a record of your exclusion to prevent re-registration attempts
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When Gaming Stops Being Fun — Warning Signs to Know

Problem gambling does not always look the way people expect. These signs can apply to yourself or someone you care about

Betting Money You Cannot Afford to Lose

Using money meant for rent, food, bills, or household expenses to fund gambling sessions. Borrowing money specifically to gamble, or using credit to fund bets.

Chasing Losses

Placing bigger bets after a losing session to try to win back what was lost. This is one of the most common patterns in problem gambling and often leads to larger losses in a shorter time.

Gambling Affecting Your Mood

Feeling anxious, irritable, or low when not gambling. Gambling becoming something you do to escape from stress, anxiety, or difficult feelings rather than for entertainment.

Hiding Your Gambling

Keeping your gambling activity secret from family or close friends. Feeling the need to lie about the amount of time or money spent on gambling, including on isb7.

Spending More Time Gambling Than Intended

Repeatedly sitting down for a short session and ending up playing for hours. Losing track of time while playing, or skipping other activities because of gambling.

Relationships Being Affected

Arguments with family or friends about gambling. Prioritising gambling over time with people you care about. Relationships becoming strained because of the financial or emotional impact of gambling.

If any of these sound familiar, it does not mean you have a serious problem — but it does mean it is worth taking a step back and using some of the tools at isb7 to reassess how you are playing. The earlier you address it, the easier it is to get back on track.

Quick Check — How Is Your Relationship With Gambling?

This is not a clinical assessment — just a set of honest questions to help you reflect on your own play habits. Answer truthfully and see what comes up.

1. In the past month, have you gambled with money that was set aside for something else — like bills or food?
No, never Once or twice Yes, regularly
2. Have you tried to cut back on gambling but found it difficult?
Not really A couple of times Yes, it is hard to stop
3. After a losing session, do you usually come back to try to win the money back?
No, I accept losses Occasionally Almost always
4. Have close family members or friends ever expressed concern about your gambling?
No Once or twice, briefly Yes, it has caused arguments
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isb7's Responsible Gaming Pledge

As a platform, isb7 commits to the following — not just as policy language, but as operational commitments that our team is held accountable for:

  • Never market aggressively to players who have shown signs of problem gambling
  • Never encourage a player to chase losses or increase their stakes
  • Never make self-exclusion difficult to find or activate
  • Always respond to responsible gaming queries in the support queue with priority
  • Always return a self-excluded player's real-money balance promptly
  • Review all responsible gaming tools and policies quarterly
  • Train every support team member on problem gambling recognition

Responsible Gaming at isb7 – Questions Answered

Honest answers to the questions players most often ask about staying safe at isb7

Yes. Self-exclusion at isb7 is entirely self-service. Go to your account settings, select "Responsible Gaming", and choose "Self-Exclusion". You select the duration, confirm your decision, and it activates immediately — no support interaction needed. If you would prefer to speak to someone before or during the process, isb7 support is available 24/7 and will help without any pressure or delays.

When you self-exclude at isb7, your real-money balance will be returned to your last-used payment method — Easypaisa, JazzCash, bank account, or card. This is processed within 1 to 3 business days. Active bonus funds will be cancelled, as bonuses require an active account to redeem. You will receive confirmation when the return transfer has been initiated. If there is any issue with the payment method, isb7 support will contact you to arrange an alternative.

Any increase to a deposit limit, loss limit, or session time limit at isb7 requires a 7-day cooling-off period before it takes effect. This is intentional — the delay gives you time to reconsider whether the increase is genuinely what you want. Reducing a limit, on the other hand, takes effect immediately. This asymmetry is a deliberate responsible gaming design choice at isb7.

Contact isb7 support and explain the situation. While we are bound by privacy obligations and cannot discuss another person's account in detail, we can take several steps to help. If the person provides written consent, we can assist in setting limits or activating self-exclusion on their behalf. If you believe there is an immediate welfare concern, let our support team know — they are trained to handle these situations with care. We take third-party reports seriously and will not dismiss them.

Yes. Our responsible gaming monitoring system flags accounts that show patterns associated with problem gambling — for example, very long session durations, rapid bet escalation after losses, or deposits immediately following withdrawals. When a flag is raised, a human member of the isb7 team reviews it. Depending on the pattern, we may send a welfare check message, offer responsible gaming tools proactively, or, in serious cases, initiate a temporary account pause while we attempt to make contact. We do this because we think it is the right thing to do.

If you are struggling with gambling, please speak to a mental health professional or a doctor who can help you access appropriate support. In Pakistan, mental health services are available through major hospitals in Lahore, Karachi, Islamabad, and other cities. Community health centres can also be a starting point. If you are in a crisis, please contact emergency services or a trusted family member immediately. isb7 support can also help direct you to relevant resources based on your location in Pakistan — contact us via live chat.
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Play at isb7 — With the Controls You Need in Place

Set your limits before you start. It takes two minutes and it makes every session at isb7 more enjoyable because you already know exactly where your boundaries are.

18+ Only · Gambling is entertainment, not income · If in doubt, don't